Remote desktop technology powered by RustDesk
Get secure, hands-on help from the MATools support team in just a few clicks.
Choose the version for your operating system and run the installer.
Download and run the installer on your Windows PC to launch the MATools Remote Support client.
Open the downloaded disk image and drag the MATools Remote Support app to your Applications folder.
Follow these steps so our support team can join your session.
Run the Windows installer, or drag the macOS app to Applications and open it.
Once the app starts it will display a Desktop ID and a temporary password.
Reply to your support email or ticket with the ID and password. Keep the app open until the support session has finished so we can stay connected.
Need Help? If you cannot install the app or do not see an ID and password, reply to your existing support conversation and we'll guide you through it.
Remote desktop technology powered by RustDesk